General

1. What is RCS?
RCS (Rich Communication Services) is the replacement to SMS. As the new default messaging app experience, RCS brings rich media and app-like functionality to the pre-installed text messaging app.

2. How big is RCS?
According to the GSMA, RCS will reach 1.3 BILLION consumers by the end of 2021, and will replace SMS as the default messaging experience on every smartphone in the world.

3. Is Direqt an aggregator? What types of companies do you work with?
Direqt partners with mobile network operators to enable world-class content publishers and brand advertisers to invest in RCS Business Messaging by powering operators’ RCS Ad Networks. Direqt does have connectivity with mobile network operators to facilitate the sending and receiving of business messaging.

4. What territories does Direqt operate in?
Direqt currently operates across North America and Europe, with more markets coming soon!

5. Is Direqt GDPR and CCPA compliant?
Of course. For more information on please visit https://www.direqt.io/privacy.

Operators

1. How does Direqt help operators monetize RCS Business Messaging?
Direqt partners with mobile network operators to unlock scale and monetization for RCS Business Messaging through the Direqt for Operators product suite, which allows operators to immediately generate revenue through an operator-owned RCS Advertising Network which is powered by Direqt’s RCS Advertising Platform.

2. Does Direqt's directory work with any messaging client?
Yes, Galleries by Direqt™ powers a chatbot directory UI that can be integrated into any messaging client, including the default messaging app. 

3. Where do the bots in the directory come from? 
Everywhere! Our directories support chatbots from any brand, aggregator, agency, or other vendor that the operator approves. Additionally, Direqt’s operator partners have access to the Direqt Library of pre-built content chatbots (including bots from world-class publishers like GQ, VOGUE, WIRED, and many others. 

4. Can I allow multiple aggregators to put bots in my directory?
Of course!

5. Does Direqt's directory work with any MaaP?
Yes, Galleries, our directory solution, is compatible with any MaaP.

Publishers

1. Why are publishers using RCS?
Publishers are taking advantage of RCS to build direct relationships with mobile consumers in their favorite way -- through messaging. And since RCS is replacing SMS as the default text messaging app, publishers are growing an owned audience in a channel that provides unmatched scale. 

2. Do I need a chatbot? Where do I get one?
To get started with RCS, you’ll need a chat experience for consumers to interact with. If you don’t already have one, you can build the experience through one of our supported platform partners, or by using Direqt’s Chat for Publishers platform. 

3.  How much effort is involved?
As little or as much as you’d like! With Chat for Publishers, you can create your chat experience in just a few minutes by repurposing your existing RSS feeds. If you’re interested in a more hands-on approach, you can manually curate the content through Chat for Publishers, or build a more custom experience through one of our supported platforms.

4. Can we track the traffic from this channel?
Yes, Direqt allows for publishers to traffic how much web traffic is being generated from their chat audience. Publishers have access to a reporting dashboard via the Direqt web console.

5. How is Direqt helping publishers monetize their RCS chatbots?
Direqt powers the world’s first and largest In-Chat Ad Network™. Direqt dynamically serves relevant, contextual advertisements from world-class brands within our publishers’ chat experiences. Our publishers keep a percentage of the revenue generated from the In-Chat Advertising that is served in their chat experience.

Advertisers

1. Do we need a chatbot to advertise in RCS?
Nope, you can advertise in Direqt’s In-Chat Ad Network™ without having a chatbot, just supply the destination URL that your ad will lead to!

2. How many consumers can we reach through RCS?
RCS will reach 1.3 BILLION consumers by the end of 2021, before ultimately replacing all of SMS’ 5.1 BILLION users..

3. What markets can we advertise in?
Direqt is live in the US and UK, and will be launching soon in more North American and European territories including Germany, Spain, Italy, and Canada.